We have a 30-days return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your items have never been used or unopened.
To start a return, you can contact us by email.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
RETURN METHOD:
Your option to send us your return: By Mail
HOW CAN YOU GET YOUR RETURN SHIPPING LABEL?
Yes, I accept returns for defective and non-defective products
Product Condition:
Only new products
This includes products that are unopened in original packaging or have never been used.
Defective and non-defective Product:
Download and Print
OUR FEES FOR RETURN OR REFUND
For your responsibility (Customer Remorse):
Please inspect your order upon reception and contact us immediately if the item that you purchased by mistake isn’t needed anymore or if the wrong products are so that we can evaluate the issue and make it right. No worries for the return. Its free. The Re-stocking fee is USD 0.00
Exchanges:
Yes, I accept exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds:
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too, If more than 10 business days have passed since we approved your return, please contact us at sales@jilocustomgolfcarts.com
Contact With Us:
Business Address: 3225 EMERALD LN STE A, JEFFERSON CITY, MO 65109, United States
Business email: sales@jilocustomgolfcarts.com
Phone Number: +1 (551) 501-9583